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authork8s-ci-robot <k8s-ci-robot@users.noreply.github.com>2018-08-08 17:14:18 -0700
committerGitHub <noreply@github.com>2018-08-08 17:14:18 -0700
commitd119bb1fb26bdc3b97b6e2d6c75683cfe6f307e2 (patch)
treeda79372b42ae51ceeef5e621a2d388d9f1004701 /github-management/opening-a-request.md
parentf79277a0475ac494206c7aa201bed1b668997106 (diff)
parenta62f3feac77f8f113f455c77618d8703a0634a08 (diff)
Merge pull request #2493 from cblecker/org-slo
Add information on SLOs and how to open a request
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+# Opening a issue for support with GitHub
+
+## GitHub issues
+
+If you need help with the following:
+- Permissions issues
+- Organization membership
+- Third-party integrations
+- Webhooks
+- Repository creation/migration
+- Repository archival
+- Other repository and configuration issues
+
+Please open an issue against the [kubernetes/org] repository describing your
+issue. If your request is urgent, please escalate to **[@kubernetes/owners]**.
+
+## Bot/Automation issues
+
+If you need help with the following:
+- Bot configuration
+- Automatic merging
+- Label issues
+- Automation feedback and feature requests
+
+Please open an issue against the [kubernetes/test-infra] repository describing
+your issue. If your request is urgent, please escalate to the
+[test-infra on-call] or reach out to `#testing-ops` on Slack.
+
+
+[kubernetes/org]: https://github.com/kubernetes/org/issues
+[@kubernetes/owners]: https://github.com/orgs/kubernetes/teams/owners
+[kubernetes/test-infra]: https://github.com/kubernetes/test-infra/issues
+[test-infra on-call]: https://go.k8s.io/oncall