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diff --git a/github-management/opening-a-request.md b/github-management/opening-a-request.md new file mode 100644 index 00000000..32f6acb3 --- /dev/null +++ b/github-management/opening-a-request.md @@ -0,0 +1,33 @@ +# Opening a issue for support with GitHub + +## GitHub issues + +If you need help with the following: +- Permissions issues +- Organization membership +- Third-party integrations +- Webhooks +- Repository creation/migration +- Repository archival +- Other repository and configuration issues + +Please open an issue against the [kubernetes/org] repository describing your +issue. If your request is urgent, please escalate to **[@kubernetes/owners]**. + +## Bot/Automation issues + +If you need help with the following: +- Bot configuration +- Automatic merging +- Label issues +- Automation feedback and feature requests + +Please open an issue against the [kubernetes/test-infra] repository describing +your issue. If your request is urgent, please escalate to the +[test-infra on-call] or reach out to `#testing-ops` on Slack. + + +[kubernetes/org]: https://github.com/kubernetes/org/issues +[@kubernetes/owners]: https://github.com/orgs/kubernetes/teams/owners +[kubernetes/test-infra]: https://github.com/kubernetes/test-infra/issues +[test-infra on-call]: https://go.k8s.io/oncall |