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-rw-r--r--events/events-team/marketing/README.md35
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diff --git a/events/events-team/marketing/README.md b/events/events-team/marketing/README.md
index 78adeba2..f6520b7f 100644
--- a/events/events-team/marketing/README.md
+++ b/events/events-team/marketing/README.md
@@ -6,6 +6,7 @@ Contributor Summit.
- [Overview](#overview)
- [Skills and Qualifications](#skills-and-qualifications)
- [Responsibilities](#responsibilities)
+ - [Communication Channels and Property Access](#communication-channels-and-property-access)
- [Documentation](#documentation)
## Overview
@@ -37,6 +38,35 @@ Time Commitment:
- Determine signage needs and copy, coordinate with CNCF on explicit needs
- Create/update deck templates for curated talks and/or other purposes
+### Communication Channels and Property Access
+
+Communications to the Kubernetes Contributor Community should be sent from
+official Kubernetes accounts to ensure they reach the community. Mass messages
+from personal accounts can easily wind up being marked as spam.
+
+**Email**
+
+Mail should be sent from the contributors@kubernetes.io account. For access, work
+with the event lead who will coordinate with [SIG Contributor Experience leads]
+to grant temporary access to the account for the duration of the event.
+
+**Twitter**
+
+Tweets can be sent from two accounts: [@K8sContributors] and [@Kubernetesio].
+
+Tweets targeting the greater Kubernetes community should use the [@Kubernetesio]
+account. Tweets using this account must be coordinated with the [CNCF]. Work
+with the CNCF events rep to schedule the tweets or put you in contact with
+the CNCF marketing members in charge of the account. Tweets using this account
+are often limited in the content and quantity that may be sent.
+
+Tweets targeting the current contributor base should use the [@K8sContributors]
+account. There are no restrictions with this account for the amount or kind of
+messages that may be sent. This account may be used for announcements,
+live-tweeting, pictures and more. Reach out to the Kubernetes [upstream marketing
+team] to schedule or use this account.
+
+
## Shadow to the Marketing Lead Role
This role can include one or more shadows. The Marketing Lead can delegate/assign
@@ -52,3 +82,8 @@ the Lead.
[Email comms used for Contributor Summit Barcelona, 2019]: /events/2019/05-contributor-summit/communications.md
+[SIG Contributor Experience leads]: /sig-contributor-experience/README.md#leadership
+[@K8sContributors]: https://twitter.com/K8sContributors
+[@Kubernetesio]: https://twitter.com/kubernetesio
+[CNCF]: https://www.cncf.io/
+[upstream marketing team]: /communication/marketing-team/README.md