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| author | Jorge O. Castro <jorge.castro@gmail.com> | 2018-04-24 10:42:02 -0400 |
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| committer | Jorge O. Castro <jorge.castro@gmail.com> | 2018-04-24 10:42:02 -0400 |
| commit | 8474440d5170cf019c1152af1ecb715563da37d8 (patch) | |
| tree | 578d05f00199b9a797b2b12fb6dfbb8535df4d84 /communication | |
| parent | ba5c87a3c95e1ec622122b4de0f3a490d738db40 (diff) | |
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| -rw-r--r-- | communication/moderation.md | 48 |
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diff --git a/communication/moderation.md b/communication/moderation.md new file mode 100644 index 00000000..c0aa7c9c --- /dev/null +++ b/communication/moderation.md @@ -0,0 +1,48 @@ +# Moderation on Kubernetes Communications Channels + +This page describes the rules and best practices for people chosen to moderate Kubernetes communications channels, such as Slack and the mailing lists. + +## Roles and Responsibilities + +As part of volunteering to become a moderator you are now representative of the Kubernetes community and it is your responsibility to remain aware of your contributions in this space. +These responsibilities apply to all Kubernetes official channels. + +Moderators _MUST_: + +- Take action as specified by these Kubernetes Moderator Guidelines. +- Agree to abide by the documented tasks and actions required of moderators. +- Ensure that the [CNCF Code of Conduct](https://github.com/cncf/foundation/blob/master/code-of-conduct.md) is in effect on all official Kubernetes communication channels. +- Take care of spam as soon as possible, which may mean taking action by removing a member from that resource. +- Fostering a safe and productive environment by being aware of potential multiple cultural differences between Kubernetes community members. +- Understand that you might be contacted by moderators, community managers, and other users via private email. +- Report egregious behavior to steering@k8s.io. + +Moderators _SHOULD_: + +- Understand that compassion and empathy is a trait I should display when communicating and collaborating with other community members. +- Be an example and role model to others in the community. +- Remember to check and recognize if you need take a break when you become frustrated or find yourself in a heated debate. +- Help your colleagues if you recognize them in one of the [stages of burnout](https://opensource.com/business/15/12/avoid-burnout-live-happy). +- Be helpful and have fun! + +## Specific Guidelines + +These guidelines are for tool-specific policies that don't fit under a general umbrella. + +### Mailing Lists + + +### Slack + + +### References and Resources + +Thanks to the following projects for making their moderation guidelines public, allowing us to build on the shoulders of giants. +Moderators are encouraged to learn how other projects moderate and learn from them in order to improve our guidelines: + +- Mozilla's [Forum Moderation Guidelines](https://support.mozilla.org/en-US/kb/moderation-guidelines) +- OASIS [How to Moderate a Mailing List](https://www.oasis-open.org/khelp/kmlm/user_help/html/mailing_list_moderation.html) +- Community Spark's [How to effectively moderate forums](http://www.communityspark.com/how-to-effectively-moderate-forums/) +- [5 tips for more effective community moderation](https://www.socialmediatoday.com/social-business/5-tips-more-effective-community-moderation) +- [8 Helpful Moderation Tips for Community Managers](https://sproutsocial.com/insights/tips-community-managers/) +- [Setting Up Community Guidelines for Moderation](https://www.getopensocial.com/blog/community-management/setting-community-guidelines-moderation) |
