SIG Contribex 2021 Annual Report (#6411)

* Add highlighted work and membership count

* Update annual report draft

Co-authored-by: Bob Killen <killen.bob@gmail.com>

* Made changes based on feedback

* Updates

* Updates

Co-authored-by: name <bobkillen@google.com>

* Add statistics for unique approvers and reviewers

* Updates from feedback

* Add more detail around k-dev migration

* Minor edits

Link out to new membership co-ordinators
Changed phrasing in L120

* Fix spelling

* update new member coordinator url

Co-authored-by: Bob Killen <killen.bob@gmail.com>
Co-authored-by: name <bobkillen@google.com>

1 files changed, 134 insertions, 72 deletions

diff --git a/sig-contributor-experience/annual-report-2021.md b/sig-contributor-experience/annual-report-2021.md
index 296ba741..3eec3d7b 100644
--- a/sig-contributor-experience/annual-report-2021.md
+++ b/sig-contributor-experience/annual-report-2021.md
@@ -4,79 +4,131 @@
 
 1. What work did the SIG do this year that should be highlighted?
 
-   -
-   -
-   -
+   - Continuing to provide critical services to enable the work of over 75,000+ contributors
+   - [Migrating K-Dev to a managed kubernetes.io account](https://github.com/kubernetes/community/issues/5877)
+      -  We encountered a problem with the k-dev mailing list where we couldn't send out community-wide meeting invites, due to restrictions on public google groups.
+      - In order to overcome this issue, we migrated to Google Workspace.
+      - It took over 80+ hours across the Contribex team to complete this migration.
+   - Steering Election with Elekto
+      - Elekto was created by Manish Sahani as part of an LFX internship. It allows us to run Elections on our own infrastructure.
+      - Voters can login using their github credentials and vote from the election site.
+      - The previous method of holding elections was prone to issues when it came to the following:
+         - Obtaining the list of elegible voters from 75,000+ contributors 
+         - Sending ballots out via email
+      - Elekto automated the process of obtaining the list of elegible voters
+      - Ballots are no longer sent out via email, and instead contributors log in to the elections site to submit their ballots.
+      - More information can be found in [community issue #5096](https://github.com/kubernetes/community/issues/5096)
+   - Community meeting overhaul and reboot  
+   - [EasyCLA migration](https://github.com/kubernetes/org/issues/2778)
+      - The CLA service provided to us by the Linux Foundation was being deprecated.
+      - We needed to migrate to EasyCLA2 to ensure continuity of service for our 75,000+ active committers.
+   - Contributor Summit North America
+   - Contributor Celebration
+   - Restaffed teams
+      - Moderation
+      - Youtube Admin
+   - Ran three group mentoring cohorts to grow contributors in named roles (50% graduation rate) for contribex, docs, and a 'chair' cohort for multiple SIGs
+   - Grew @k8scontributors twitter account to 5,700 followers
+   - Created documentation geared towards Chairs and Tech Leads to help grow and support their roles and groups operations
+   - Curated and ran 8 months of Leads meetings (16 meetings total)
 
 2. What initiatives are you working on that aren't being tracked in KEPs?
 
-   -
-   -
-   -
-
-3. KEP work in 2021 (1.x, 1.y, 1.z):
-
-<!--
-In future, this will be generated from kubernetes/enhancements kep.yaml files
-1. with SIG as owning-sig or in participating-sigs
-2. listing 1.x, 1.y, or 1.z in milestones or in latest-milestone
--->
-
-   - Stable
-     - [$kep-number - $title](https://git.k8s.io/community/$link/README.md) - $milestone.stable
-     - [$kep-number - $title](https://git.k8s.io/community/$link/README.md) - $milestone.stable
-   - Beta
-     - [$kep-number - $title](https://git.k8s.io/community/$link/README.md) - $milestone.beta
-     - [$kep-number - $title](https://git.k8s.io/community/$link/README.md) - $milestone.beta
-   - Alpha
-     - [$kep-number - $title](https://git.k8s.io/community/$link/README.md) - $milestone.alpha
-     - [$kep-number - $title](https://git.k8s.io/community/$link/README.md) - $milestone.alpha
-   - Pre-alpha
-     - [$kep-number - $title](https://git.k8s.io/community/$link/README.md)
+Contribex is a service and program orientated SIG. Most of our initiatives cover long term services for the Kubernetes project.
+
+|                                                  **Subproject**                                                 |                                                **Initiative / Program**                                               |
+|:---------------------------------------------------------------------------------------------------------------:|:---------------------------------------------------------------------------------------------------------------------:|
+| [Community](https://git.k8s.io/community/sig-contributor-experience#community)                                  | [Community Repo Stewardship](https://git.k8s.io/community)                                                            |
+| [Community Management](https://git.k8s.io/community/sig-contributor-experience#community-management)            | Calendar Admin                                                                                                    |
+| [Community Management](https://git.k8s.io/community/sig-contributor-experience#community-management)            | Leadership Operations                                                                                             |
+| [Community Management](https://git.k8s.io/community/sig-contributor-experience#community-management)            | [discuss.k8s.io End User Forum Admin](https://discuss.k8s.io)                                                         |
+| [Community Management](https://git.k8s.io/community/sig-contributor-experience#community-management)            | [Mailing List Admin](https://k8s.dev/docs/comms/moderation/)                                                          |
+| [Community Management](https://git.k8s.io/community/sig-contributor-experience#community-management)            | [Slack Admin](https://k8s.dev/docs/comms/slack/)                                                                      |
+| [Community Management](https://git.k8s.io/community/sig-contributor-experience#community-management)            | [Zoom](https://k8s.dev/docs/comms/zoom) / [YouTube Admin](https://k8s.dev/docs/comms/youtube/#admin-responsibilities) |
+| [Contributor Documentation](https://git.k8s.io/community/sig-contributor-experience#contributors-documentation) | [Contributor Guide Stewardship](https://k8s.dev/guide)                                                                |
+| [Contributor Documentation](https://git.k8s.io/community/sig-contributor-experience#contributors-documentation) | [Contributor Site](https://git.k8s.io/contributor-site)                                                               |
+| [Contributor Documentation](https://git.k8s.io/community/sig-contributor-experience#contributors-documentation) | [Developer Guide Audit](https://github.com/kubernetes/community/issues/5229)                                          |
+| [Contributor Documentation](https://git.k8s.io/community/sig-contributor-experience#contributors-documentation) | [Developer Guide Stewardship](https://github.com/kubernetes/community/tree/master/contributors/devel)                 |
+| [Contributor Comms](https://git.k8s.io/community/sig-contributor-experience#contributor-comms)                  | Contributor / SIG Profiling                                                                                           |
+| [Contributor Comms](https://git.k8s.io/community/sig-contributor-experience#contributor-comms)                  | SIG Outreach and Support                                                                                              |
+| [Contributor Comms](https://git.k8s.io/community/sig-contributor-experience#contributor-comms)                  | Contributor Events Outreach                                                                                           |
+| [Contributor Comms](https://git.k8s.io/community/sig-contributor-experience#contributor-comms)                  | [Stewardship of k8scontributors twitter](https://twitter.com/k8scontributors)                                         |
+| [Devstats](https://git.k8s.io/community/sig-contributor-experience#devstats)                                    | [Devstats Dashboard Update](https://github.com/cncf/devstats/issues/289)                                              |
+| [Events](https://git.k8s.io/community/sig-contributor-experience#events)                                        | Monthly Community Meeting                                                                                             |
+| [Events](https://git.k8s.io/community/sig-contributor-experience#events)                                        | Office Hours                                                                                                          |
+| [Events](https://git.k8s.io/community/sig-contributor-experience#events)                                        | [Elections](git.k8s.io/community/events/elections)                                                                    |
+| [Events](https://git.k8s.io/community/sig-contributor-experience#events)                                        | [Contributor Summits](https://k8s.dev/events/past-events/2021/)                                                       |
+| [GitHub Management](https://git.k8s.io/community/sig-contributor-experience#github-management)                  | [GitHub Admin / Moderation](https://git.k8s.io/community/github-management#github-management)                         |
+| [GitHub Management](https://git.k8s.io/community/sig-contributor-experience#github-management)                  | [GitHub Master -> Main rename](https://github.com/kubernetes/org/issues/2222)                                         |
+| [GitHub Management](https://git.k8s.io/community/sig-contributor-experience#github-management)                  | [GitHub New Membership Coordinator](https://git.k8s.io/community/github-management/README.md#other-roles)             |
+| [Mentoring](https://git.k8s.io/community/sig-contributor-experience#mentoring)                                  | [Group Mentoring](https://git.k8s.io/community/mentoring/programs/group-mentoring.md)                                 |
+| [Mentoring](https://git.k8s.io/community/sig-contributor-experience#mentoring)                                  | [LFX Mentor Program](https://git.k8s.io/community/mentoring/programs/lfx-mentoring.md)                                |
+| [Slack Infra](https://git.k8s.io/community/sig-contributor-experience#slack-infra)                              | [slack-infra](https://sigs.k8s.io/slack-infra)                                                                        |
+
+  We put the following initiatives on hold, and will be revisiting these at a later date.
+
+  |         Subproject        |          Initiative / Program          |
+  |:-------------------------:|:--------------------------------------:|
+  | Mentoring                 | Meet our Contributors                  |
+  | Mentoring                 | Outreachy                              |
+  | Mentoring                 | New Contributor Workshop               |
+  | Mentoring                 | Google Summer of Code                  |
 
 ## Project health
 
 1. What areas and/or subprojects does your group need the most help with?
    Any areas with 2 or fewer OWNERs? (link to more details)
-
-   -
-   -
-   -
+   
+   - GitHub Admin Subproject
+      - We need to bring on more [new membership coordinators](https://git.k8s.io/community/github-management#new-membership-coordinator).
+         - New Membership Coordinators are current contributors to the Kubernetes project that help serve as a friendly face to newer, prospective community members, guiding them through the process to request membership to a Kubernetes GitHub organization.
+   - Community Management Automation
+      - [Zoom to Youtube](https://github.com/kubernetes/community/issues/5201)
+      - [Workspace Automation](https://github.com/kubernetes/steering/issues/213)
+         - Mailing list management
+         - Calendar management
+         - Shared drives
+   - Mentoring Program Management and new Roles
+      - We need a [Group Mentoring Coordinator](https://github.com/kubernetes/community/issues/6517)
+      - We need a [3rd Party Mentoring Coordinator](https://github.com/kubernetes/community/issues/6471)
 
 2. What metrics/community health stats does your group care about and/or measure?
 
-   -
-   -
-   -
+   - Issue Velocity
+      - [We are a service orientated sig, Issues are the main form of how we track work.](https://k8s.devstats.cncf.io/d/73/inactive-issues-by-sig?orgId=1&var-sigs=%22contributor-experience%22&from=1609459200000&to=1640995199000)
+      
 
 3. Does your [CONTRIBUTING.md] help **new** contributors engage with your group specifically by pointing
    to activities or programs that provide useful context or allow easy participation?
 
-   -
+   - We don't have a CONTRIBUTING.md as our SIG's contributing process does not differ from the process in the Contributor Guide.
 
 4. If your group has special training, requirements for reviewers/approvers, or processes beyond the general [contributor guide],
    does your [CONTRIBUTING.md] document those to help **existing** contributors grow throughout the [contributor ladder]?
 
-   -
+   - N/A
 
 5. Does the group have contributors from multiple companies/affiliations?
 
-   -
+   - Yes. [25+ Different groups](https://k8s.devstats.cncf.io/d/8/company-statistics-by-repository-group?orgId=1&var-period=d7&var-metric=contributions&var-repogroup_name=SIG%20Contributor%20Experience&var-repo_name=kubernetes%2Fkubernetes&var-companies=All&from=1577854800000&to=1640926800000&viewPanel=1)
 
 6. Are there ways end users/companies can contribute that they currently are not?
    If one of those ways is more full time support, what would they work on and why?
 
-   -
-   -
+   - A full time community manager who can maintain several subprojects and help with the overall direction of the group
+   - More full time support for the items under bullet point 1.
+    - This work will reduce toil for contributor experience and all groups in the project.
 
 ## Membership
 
-- Primary slack channel member count:
-- Primary mailing list member count:
-- Primary meeting attendee count (estimated, if needed):
-- Primary meeting participant count (estimated, if needed):
-- Unique reviewers for SIG-owned packages: <!-- in future, this will be generated from OWNERS files referenced from subprojects, expanded with OWNERS_ALIASES files -->
-- Unique approvers for SIG-owned packages: <!-- in future, this will be generated from OWNERS files referenced from subprojects, expanded with OWNERS_ALIASES files -->
+Statistics were retrieved on 2022-01-30
+
+- Primary slack channel member count: 1895
+- Primary mailing list member count: 366 
+- Primary meeting attendee count (estimated, if needed): 10-15 
+- Primary meeting participant count (estimated, if needed): 5
+- Unique reviewers for SIG-owned packages: 20
+- Unique approvers for SIG-owned packages: 28
 
 Include any other ways you measure group membership
 
@@ -87,17 +139,32 @@ In future, this will be generated from delta of sigs.yaml from $YYYY-01-01 to $Y
 Manually visible via `git diff HEAD@{$YYYY-01-01} HEAD@{$YYYY-12-31} -- $sig-id/README.md`
 -->
 
-New in $YYYY:
-- [$subproject-name](https://git.k8s.io/community/$sig-id#$subproject-name)
--
-
-Retired in $YYYY:
-- [$subproject-name](https://git.k8s.io/community/$sig-id#$subproject-name)
--
+New in 2021:
+   N/A
+Retired in 2021:
+   N/A
 
 Continuing:
-- [$subproject-name](https://git.k8s.io/community/$sig-id#$subproject-name)
--
+
+ - community
+Owns and manages overall community repo, including community group documentation and operations.
+ - community-management
+Manages operations and policy for upstream community group communication platforms.
+ - contributor-comms
+Contributor Communications focuses on amplifying the success of Kubernetes contributors through marketing.
+ - contributors-documentation
+writes and maintains documentation around contributing to Kubernetes, including the Contributor's Guide, Developer's Guide, and contributor website.
+ - devstats
+Maintains and updates https://k8s.devstats.cncf.io, including taking requests for new charts.
+ - events
+Creates and runs contributor-focused events, such as the Contributor Summit.  Event Teams are part of this subproject.
+ - github-management
+Manages and controls Github permissions, repos, and groups, including Org Membership.
+ - mentoring
+Oversees and develops programs for helping contributors ascend the contributor ladder, including the New Contributor Workshops, Meet Our Contributors, and other programs.
+ - slack-infra
+Creates and maintains tools and automation for Kubernetes Slack.
+<!-- BEGIN CUSTOM CONTENT -->
 
 ## Working groups
 
@@ -106,32 +173,28 @@ In future, this will be generated from delta of sigs.yaml from $YYYY-01-01 to $Y
 Manually visible via `git diff HEAD@{$YYYY-01-01} HEAD@{$YYYY-12-31} -- $sig-id/README.md`
 -->
 
-New in $YYYY:
-- [$wg-name](https://git.k8s.io/community/$wg-id/) ([$YYYY report](https://git.k8s.io/community/$wg-id/annual-report-$YYYY.md))
--
+New in 2021:
+N/A
 
-Retired in $YYYY:
-- [$wg-name](https://git.k8s.io/community/$wg-id/) ([$YYYY report](https://git.k8s.io/community/$wg-id/annual-report-$YYYY.md))
--
+Retired in 2021:
+- [wg-naming](https://git.k8s.io/community/archive/wg-naming)
 
 Continuing:
-- [$wg-name](https://git.k8s.io/community/$wg-id/) ([$YYYY report](https://git.k8s.io/community/$wg-id/annual-report-$YYYY.md))
--
+N/A
 
 ## Operational
 
 Operational tasks in [sig-governance.md]:
 
-- [ ] [README.md] reviewed for accuracy and updated if needed
-- [ ] [CONTRIBUTING.md] reviewed for accuracy and updated if needed
-      (or created if missing and your contributor steps and experience are different or more
-      in-depth than the documentation listed in the general [contributor guide] and [devel] folder.)
-- [ ] Subprojects list and linked OWNERS files in [sigs.yaml] reviewed for accuracy and updated if needed
-- [ ] SIG leaders (chairs, tech leads, and subproject owners) in [sigs.yaml] are accurate and active, and updated if needed
-- [ ] Meeting notes and recordings for 2021 are linked from [README.md] and updated/uploaded if needed
-- [ ] Did you have community-wide updates in 2021 (e.g. community meetings, kubecon, or kubernetes-dev@ emails)? Links to email, slides, or recordings:
-      -
-      -
+- [x] [README.md] reviewed for accuracy and updated if needed
+   - TODO : Update the README to account for slack meetings
+- [x] Subprojects list and linked OWNERS files in [sigs.yaml] reviewed for accuracy and updated if needed
+- [x] SIG leaders (chairs, tech leads, and subproject owners) in [sigs.yaml] are accurate and active, and updated if needed
+- [X] Meeting notes and recordings for 2021 are linked from [README.md] and updated/uploaded if needed
+- [X] Did you have community-wide updates in 2021 (e.g. community meetings, kubecon, or kubernetes-dev@ emails)? Links to email, slides, or recordings:
+   - [SIG Contributor Experience Deep Dive - KubeCon EU 2021](https://www.youtube.com/watch?v=vPK3QmVOE4Y)
+   - [SIG Contributor Experience Deep Dive - KubeCon NA 2021](https://www.youtube.com/watch?v=QOiyWWFjG5Q)
+
 
 [CONTRIBUTING.md]: https://git.k8s.io/community/sig-contributor-experience/CONTRIBUTING.md
 [contributor ladder]: https://git.k8s.io/community/community-membership.md
@@ -140,4 +203,3 @@ Operational tasks in [sig-governance.md]:
 [sigs.yaml]: https://git.k8s.io/community/sigs.yaml
 [contributor guide]: https://git.k8s.io/community/contributors/guide/README.md
 [devel]: https://git.k8s.io/community/contributors/devel/README.md
-