summaryrefslogtreecommitdiff
diff options
context:
space:
mode:
authorBob Killen <rkillen@umich.edu>2019-04-14 19:38:02 -0400
committerBob Killen <rkillen@umich.edu>2019-04-16 18:48:20 -0400
commit51ba4f16f7b16c5d4d9ecd96b98e175d928639a1 (patch)
tree9a606c06d0fdc5c85877928fd6f4797915a8ca28
parentbbb3697cff89aead93c0a8040ef90496f6447978 (diff)
Update slack guidelines with new moderation functionality.
-rw-r--r--.github/ISSUE_TEMPLATE/slack-request.md6
-rw-r--r--communication/slack-guidelines.md15
2 files changed, 19 insertions, 2 deletions
diff --git a/.github/ISSUE_TEMPLATE/slack-request.md b/.github/ISSUE_TEMPLATE/slack-request.md
index 0632e7f3..f0a7c168 100644
--- a/.github/ISSUE_TEMPLATE/slack-request.md
+++ b/.github/ISSUE_TEMPLATE/slack-request.md
@@ -6,7 +6,8 @@ labels: area/community-management, area/slack-management, sig/contributor-experi
assignees: ''
---
<!--
-ATTENTION: Channels and UserGroup requests should now be PR'ed directly. See guidelines for more information.
+ATTENTION: Channels and UserGroup requests can now be PR'ed directly speeding up the review process.
+See the guidelines below for more information.
Channel Request: https://git.k8s.io/community/communication/slack-guidelines.md#Requesting-a-Channel
UserGroup Request: https://git.k8s.io/community/communication/slack-guidelines.md#Requesting-a-User-Group
@@ -27,7 +28,8 @@ The Slack username of the Channel/Bot/Token/Webhook owner or primary contact.
**What Type of Request is it (Channel, User Group, Bot, Token, or Webhook)?**
<!--
-ATTENTION: Channels and UserGroup requests should now be PR'ed directly. See guidelines for more information.
+ATTENTION: Channels and UserGroup requests can now be PR'ed directly speeding up the review process.
+See the guidelines below for more information.
Channel Request: https://git.k8s.io/community/communication/slack-guidelines.md#Requesting-a-Channel
User Group Request: https://git.k8s.io/community/communication/slack-guidelines.md#Requesting-a-User-Group
-->
diff --git a/communication/slack-guidelines.md b/communication/slack-guidelines.md
index d661c3cf..1c6dd192 100644
--- a/communication/slack-guidelines.md
+++ b/communication/slack-guidelines.md
@@ -300,7 +300,22 @@ inactivated accounts] for more information.
- Not adhering to the code of conduct set forth in DMs and/or channels.
- Overtly selling products, related or unrelated to Kubernetes.
+**BE CAREFUL**
+To inactivate a user, and optionally remove their content (spam). First, double
+check you have the correct user by verifying their Slack Member ID. Spammers may
+try and fake or assume the identity of another user.
+
+Once verified, find a message from the offending user. Then select
+"**More actions**", the "**...**" to the right of a message from the offending user.
+Then select "**Report message**".
+
+This will open a contextually aware prompt only available to Slack Admins with
+the options to deactivate the user and remove all content from them over the
+past "X" minutes/hours.
+
+Report any actions taken to the other slack admins, and if needed the
+[Code of Conduct Committee][cocc].
[coc]: /code-of-conduct.md
[admins]: ./moderators.md#Slack